Ultra Floors, Inc. |40210 Hayes RdClinton TwpMI48038 | (586) 228-1609
Ultra Floors, Inc.
40210 Hayes Rd
Clinton TwpMI 48038
 (586) 228-1609

Reviews Of Ultra Floors, Inc.

4.92 127 Reviews
John Carnick
John Carnick
May 08, 2019

I want to start out with the good: almost everything with the carpet purchase and install were 5 stars. Very friendly and helpful. Carpet was installed sooner than expected and looks great. Now for the bad: I ended up with approximately 118 extra sq ft of carpet. I understand there would be extra but I feel this was excessive. Also I paid for the same amount of padding but the extra wasn’t left so basically the cost of the padding went up. I had a concern that I thought the estimate sq footage was high and was told that it wasn’t but they would knock a $100 off. So to make it easier on the installers not having to seam in 2 closets. The other issue was the carpet fibers that were left on the carpet. The installers should have vacuumed all those up. I spent a lot of time to make the installers job easy and me cleaning up after them shouldn’t have had to happen.

Edward Speck
Edward Speck
Apr 24, 2019

I've worked with Ultra floors on several occasions including my most recent carpet install this past week. They are professional, honest, and very quick to respond to any questions you might have. Shawn Jones in a true professional and responded to my questions within minutes every time and made sure I got exactly what I needed. I would highly encourage anyone to use Ultra floors flooring or home renovation, they know how to treat there customers and provide the best service you will find in the industry. Thanks again Shawn, I'll be back again.

Lisa Pellow
Lisa Pellow
Apr 22, 2019

marie saputo
marie saputo
Apr 14, 2019

We had very expensive 13-year-old blinds that needed repair. I called Ultra Floors to see if they could do anything to help us. Meagan had their installer, Tony, come out to the house to check them out. Needed parts were ordered through the store. Within a couple of weeks the parts were in. Tony came out and fixed every problem we had with the blinds! He was truly an expert...it’s rare to have such specialized service from someone who really knows what he’s doing. Ultra Floors customer service was outstanding! We would highly recommend them to friends and family. We had such a good experience with them!

John Stang
John Stang
Mar 23, 2019

100% satisfaction start to finish; Shawn did an excellent job helping me find carpet I was looking for and installed within my price point. His install team was on time, courteous, and did an excellent job. Definitely will use them in the future.

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